Customer Reviews
David & Lois Vanalstine
11-4-2019
I would like to publicly thank and congratulate Resort Termination Group on the successful cancellation of my timeshare. I am very pleased and happy that this event has finally completed and I can get on with my life. We used the timeshare every year and enjoyed the accommodations, however, the maintenance fees continued to rise every year and the points became less valuable. Thank you for getting me out!
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Ronald Sexton
11-2-2019
My situation was most difficult because of the many timeshares we had purchased over a long period of time. We had to wait it out, but the case workers kept us informed of the progress being made in ultimately reaching a satisfactory resolution.
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David Aurely
11-1-2019
This really restores my faith! Thank you so very much for interceding on my behalf in this matter. I’m eternally grateful! And, yes, thank you, I will have a “very Blessed Day”! (And sooo grateful not to be passing these fees and expenses on to my children and grandchildren!)
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Jean Reilly
10-30-2019
It has been a rough road, but I can gladly say that you did an excellent job and I am glad that we were able to have you as our representatives. Thank you RTG for a job well done.
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Susan & Randy Reissing
10-27-2019
I would highly recommend this company to anyone needing to get out of a timeshare. Wish I had found Resort Termination Group sooner and saved myself the aggravation of having to deal with incompetent timeshare personnel, their lies and delay tactics.
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Olive Pickens-Stone
10-23-2019
This outfit was extremely helpful in helping us get rid of our timeshare. Their presentation to us was thorough and correct. There were no promises and their time estimates for resolution were accurate. It wasn’t easy and it wasn’t fast, but we did receive interim relief and were successful in the end.
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Mary Kane
10-15-2019
Sunny Beaches & Presidential Suites is how I bought it. Rainy days and Card Board Boxes is what it felt like to own it. Thank you for getting me out of this nightmare.
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Ralph Ball
10-8-2019
I was alone on an island of bills. This could not of come at a better time. Thank you Resort Termination Group.
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Hector & Sue Sanchez
10-5-2019
This was the best decision we made in the Timeshare Industry. Never buy a Timeshare, Thank you RTG.
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Marie & Cattoi Cyr
10-3-2019
So far we have been very happy with the people we have talked to at Resort Termination. They have been extremely helpful and very explicit in the way they will be handling our timeshare exit. They have not been high pressured. We have 1 down and 1 to go !
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Gail & Roger Herb
9-29-2019
I am so very thankful that I took the chance to contact you and sign a contract. I have been trying to list and sell this property since I bought it (18 years ago) but just got scammed by other listing services. I can’t believe that it really worked and that I am done with the time share property.
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Katherine & Dewey Oliver
9-25-2019
It was a wonderful experience. You people went above and beyond what we ever expected,
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Clara & Henry Prather
9-18-2019
This service, was honest. They did exactly as they told me. Step by step, it was done smoothly and quickly. PAIN FREE! Thank you all of Resort Termination
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Douglas & Frances Stewart
9-13-2019
For years, we wanted to get rid of our timeshare in Mexico because it was getting too expensive. Our maintenance dues were going up yearly and, unfortunately, we were barely able to use it. So, basically we were just gifting our money to them. In the past, I’d heard about companies that could help us get out but once I did the research, I was too nervous to proceed. There’s so many horror stories of people being taken in and losing thousands. I can’t express how HAPPY we are in Resort Termination customer service. They were very patient with us and really explained the process so we knew what was going on every step of the way. It was a little expensive but I’d rather pay them to get us out vs. our timeshare which we never used.
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Jeanne & George Peterson
9-5-2019
They walked me through every step of the process, and called me up whenever the handover process reached a new phase. It isn’t cheap, but it’s worth it to never have to worry about my timeshare anymore. I highly recommend them.
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Francis & Pamela Freeland
9-1-2019
I am very pleased with this transaction. It was not nearly as painful as it could have been. Great job! The most impressive part of this was the communications. I was kept informed of where we were in the process. It made me feel comfortable that this was really happening.
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Phyllis Vossekuil
8-31-2019
I really had not even tried to do anything on my own….. but had heard what a hassle it was to get out of a Timeshare commitment. I was nervous and reluctant every step of the way. I was immediately signed a case worker. Lori answered questions promptly , kept me informed as she stated she would. The key is working with a company that knows what they are doing, and is committed to actually helping their customers. Thank You very much !!
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Sandra & Charles Cirillo & Mary Lauraes
8-27-2019
We found RTG to be very helpful, kept us informed and our outcome was positive. We highly recommend this agency.
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Donald & Margaret Bringenberg
8-23-2019
We found RTG to be very helpful, kept us informed and our outcome was positive. We highly recommend this agency.
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Carol & Charles Faessinger
8-19-2019
I called them just 24 hours after I signed the contract with the timeshare. I doing research and I see did I make big mistake. I called this company for a advice and they told me what I supposed to do, and give me FREE advice how to cancel the contract. I do exactly what they told me to do and I get out from the contract and from this nightmare. I highly recommend this company!
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Wad Kowalczuk
8-11-2019
We got duped into a timeshare with all kind’s of promises that were broken or were just lies. We felt trapped and had no way out until we found Resort Termination Group. They were very professional and got the job done relatively fast. (Only complaint is the closing documents took a while to get but that could have been the timeshare not releasing the deed promptly to continue the torture) I am referring Resort Termination Group to friends now. I will never need them again as I will never get sucked in by a snake salesmen again. If you want out contact RTG, Good Luck!
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Dorothy & Carl Liesmann
8-8-2019
This will be my 2nd time going through this company. Last year I relieved 2 timeshares..very happy with the results. Thought I wanted to keep one but after the process went so easy I knew I had nothing to lose.
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Sharon & Arthur Bystrom
8-5-2019
This company is very reputable and will do any extra steps you request. Its the only Timeshare Exit Company I recommend to others.
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Larry & Emilie Wright
7-30-2019
Thank you for ending our timeshare nightmare
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Joseph Winkiel
7-27-2019
I am so happy to be out of this mess and we found your company. We have been through multiple presentations and you guys were straight forth with us and did everything that was promised in a timely manner!!
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Penny Hardy
7-23-2019
I have been extremely happy with our experience with RTG. Our case manager was perfectly helpful and professional. She was upfront with what to expect and answered all our questions promptly. Very happy with the service and with the outcome of our case.
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Joel & Judith Rimes
7-15-2019
They did excitability what they said they would do, and in 9 months I was released from my contract with my time share.
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Donna & Donald Lyon
7-7-2019
It is impossible to describe in words the sense of relief I’ve obtained through the use of this company. I was hesitant to believe that they could actually help me and almost reluctantly enlisted their services (you hear so many business that don’t do anything and just take your money). Instead, working with them has been wonderful! They stay in contact with you by phone and email, are patient responding to questions and are reachable with concerns about the process.
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Judith & Kenneth Koehly
7-2-2019
Resort Termination Group was tremendously helpful in resolving my issues with my timeshare. In only 2 months, I had the release paperwork to exit my ownership.
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Dennis & Karen Leonard
6-25-2019
I was unsure where to turn for help to get rid of a timeshare that wasn’t all it was sold to be. I came across this company online and gave a call to see what it was all about. I was consistently impressed by the level of efficiency and professionalism from the very first interaction to the last when my timeshare problem was resolved.
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Bruce & Sharon Oldenburg
6-19-2019
Finally a company that stands up to timeshare resorts and helps the timeshare owners. Don’t hesitate to consider using their services to help you. I’ve referred many owners to them and they have been very happy with the results. Employees are honest, professional and put the clients goals first.
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Gary Imhoff
6-12-2019
They got us out of 2 timeshares. Coral Sands who scammed us by saying they’d take our other timeshare in trade, which was a lie and Diamond Resorts that we just didn’t use. A first class company that offers a 100% money back guarantee.
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Grace Worthing
6-7-2019
Paid more than expected to get out. Happy with end result.
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Roger & Ruth Summerfield
6-5-2019
Thank you for getting us out of the burden. Very satisfied with our outcome , hope others have the same experience.
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Anita Carter
5-30-2019
My in-law had a timeshare that they dumped on us , THANKS but NO THANKS , we were able to get rid of it with Resort Termination.
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Patrick Carey
5-28-2019
Everything they said they would do, they did. Thank you!
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Edgar Mesa
5-21-2019
Did a very good job, he was very satisfied w/ everything and would recommend our services to others in the future. Thanks exchanged call ended.
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Mary McGee & Pete Collegio
5-16-2019
Seem to have a little disconnect with the Attorney who was handling my case. In the end I did get out of my timeshare , but need better communications.
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Juanitta & willie Washington
5-10-2019
I am more than thankful that RTG was able to successfully get my ownership terminated and the RTG team was very professional and stayed in contact with me every step of the way and I am relieved that I will no longer have this timeshare to worry about thanks to RTG. I would recommend RTG to anyone who wants to get rid of their timeshare.
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Dennis Parker
5-4-2019
Wish I could of used it more when I had the time. Now with health issues , I have no time. Thank you for getting rid of this for me.
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Richard Anderson
4-30-2019
Felt like it was going to take decades to complete. Two years went by and finally got a completion letter. The person who talk to me first made it seem like it would go much quicker than it did. Give you 4 out of 5.
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Dorothy Markiewicz
4-25-2019
Very satisfied with your process. Tried to get out of Timeshare previously with other company, but was taken. Resort Termination Got me out of my Timeshare and kept their word.
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Mary & Vernon Smith
4-17-2019
Every time we complained about wanting out to the resort , no matter the problem , Our Resorts solution was purchase more .. and lie , lie , lie and more lies. To hear the truth and have an outfit keep its word is rare. Resort Termination was successful in Terminating our Timeshare. Rare company
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Mathew & Rachel Wittaker
4-9-2019
After much back and forth with the resort , Resort Termination made it finally go away. There should be laws against these Timeshares and the Sales. Having to pay to get out does not seem right , was thankful this chapter is over.
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Deborah & Kenneth Bowker
4-2-2019
Got home after long travel , received your call and was delighted to know that the pile of mail on my Kitchen table possessed a Release Document from my Resort. Thank you for following up and getting us out of our Vacation Ownership.
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Debra & Thomas Olson
3-24-2019
Process did take a long time and we did have to pay a lot of money for the Maintenance Fee’s & Resort fees < With this being said , I would recommend your services to others , We were trying to buy a car but had outstanding bills that continued to climb with the resort. Resort Termination made it possible for us to acquire that new car. Thank you.
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Kristi & Timothy Hombeck
3-19-2019
Felt like I rubbed a magic lamp ! Thank you RTG !
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Carolyn & Ronnie Gregory
3-12-2019
Will leave a review on the BBB as well. Professional , Friendly and on time.
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Esther & Philip Kueberth
3-7-2019
Would recommend the communication be more frequent , but overall satisfied with services
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Benjamin & Kathleen Johnson
3-1-2019
We have now sent over 2 friends and 1 family member to terminate their units , Resort Termination you can take to the Bank !
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Mary Donis & David Perrott
2-25-2019
Very happy to be done.
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James & Yvonne Pegg
2-25-2019
Completed from both Timeshare’s in a very quick time, this was exactly what was expected. Had trouble sending the mail in to office , would recommend Fed-Ex next time.
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Debbie & Ralph Evans
2-22-2019
What a relief to be out from the hands of such greedy and deceptive people , Thank you Resort Termination Group
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Atsuko & Thomas Bowles
2-20-2019
It took a long time and it was quite expensive. However we would recommend your services to others in the future. Thank you for following through with what you originally promised.
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Shirley & Jerry Wilkes
2-11-2019
RTG is a 5 Stars “Thank you again. We really appreciate all you did, Unlike the other company that just took our money, and did nothing”
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Franziska & Bertram Mullan
2-6-2019
Very Satisfied with your company and greatly appreciated that you stayed in constant contact throughout the process until the very end. Would definitely recommend RTG to Anyone..
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Mary Westin
2-3-2019
Happy with completion on one of my Timeshares and are actively working on getting me out of the second. I have all the belief that RTG will get this one successfully terminated. I know it can take some time but so far Resort Termination has done everything they stated we would do.
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Rhonda & James Turner
1-29-2019
Thank you RTG you are a Godsend- very happy with the outcome provided and still have your number in my phone and will refer you to anyone I know !
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Elroy & Carole Evanczyk
1-21-2019
Received the completion letter and was very satisfied with Resort Termination services and would recommend to others in the future. Thanks.
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Jane Hallfors
1-12-2019
Very happy with your services and was more than happy to submit a raving review on our website- Thank you to your company for getting rid of my timeshare.
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Robin Collins
1-04-2019
I give you a 5 star rating on Presentation and Customer service. Resort Termination relieved me of this burden as they said we would and would defiantly recommend you to everyone.
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Charles & Judith Triplett
12-11-2018
Words cannot describe how thankful I am for RTG. Everyone was always nice and the process was smooth. Even after my case was closed and I contacted them about scam calls they were speedy in responding and reassured me not to worry. I’d recommend them to anyone I know interested in exiting a timeshare contract.
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Marlin & Lorena Cole
12-07-2018
Provided the dire exit of our timeshare we were needing. Thank you Resort Termination for doing what you promised.
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Charles & Mary Hennen
12-03-2018
Our Prayers were answered. RTG Delivered. Previously we had wasted money with timeshare selling companies who were smooth talking, took money up front and then nothing happened. We had many doubts and yet, we took a risk and what was our surprise to find honest, humane, patient and competent people. They managed to cancel the contract we had with the timeshare company.
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Lynn Farrell
11-26-2018
Nightmare from the moment we signed. The timeshare staff would not help, said no cancellation was possible and that we’d lose at least our initial deposit. After having been scammed I was skeptical , especially when having to give them any money upfront ! The process was very simple; I provided them with everything they needed and cooperated with them to help them do their job. They were always quick to answer my e-mails and phone calls in a very friendly, professional manner. Sure enough!! They delivered on their promise they did cancel the contract which I was able to confirm.
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Mark & Kerri Painter
11-19-2018
Thank you for making this happen before the Holidays, Looking forward to a wonderful Timeshare FREE year !
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Jennifer Madden
11-14-2018
I have received a letter from Lando Resorts stating that it has cancelled our Contract. I was shocked that someone in the world actually followed through for once , as this Timeshare Industry really made me feel like there was not a good person anywhere to be found. Resort Termination lived up to the promises.
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Kenneth & Sue Davis
11-06-2018
We are delighted to have the Timeshare Termination completed and would unequivocally recommend your services to others who are anxious to get rid of a burdensome timeshare. I promised someone at your company a video to place on the internet if this was completed as promised. We are ready for the big screen.
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William & Linda Bolt
10-30-2018
Felt this was going to go on forever ! I am glad I made the right choice and trusted them with this daunting task. The outcome is that we are free from our timeshare obligations, and I am very happy
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Marvin & Rhonda Lax
10-27-2018
This a fantastic company. We received fast, professional service which had immediate positive results. Anyone trying to end their timeshare property contract should contact them.
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Arlene Rositto
10-23-2018
Resort Termination Group saved me thousands of dollars and they did it in what I thought was a very speedy way. Easy to work with and always happy to answer any questions I had during the process! Many thanks! They did what they said they would in a shorter time than what they initially thought the process would take.
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Jackie Howland
10-22-2018
We’re very pleased that everything has gone so quickly. I felt instantly relieved when I received a copy of the signed and notarized Mutual Release from our Hawaii Vacation Club. Thank you for all your help.
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Robin Collins
10-12-2018
Appreciated the Monthly updates that were provided to me throughout the process. I was so impressed with this company and how they handled everything for me. I felt like they were right there holding my hand the entire time. I will be recommending them to anyone needing their help with a timeshare.
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Vernon & Pam Scheboygen
10-05-2018
I was skeptical about this at first. It seemed like we were going to be stuck with this unwanted, useless burden forever but I was gladly wrong. It was a joy to work with this company. They delivered on what was promised and assured us that all the pushback from the timeshare company was just part of the process. I highly recommend this company for anyone tired of wasting money on a timeshare. Don’t be afraid to take the first step to getting some peace of mind.
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Rita Peteet
9-26-2018
RTG was outstanding! Very helpful and I felt was truly committed to helping me, in a particularly difficult timeshare problem. They answered all my questions, was willing to talk anytime day or night, e-mailed back very quickly. They will do a great job for you.
William & Betty Majors
9-21-2018
I was unsure where to turn for help to get rid of a timeshare that wasn’t all it was sold to be. I came across this company online and gave a call to see what it was all about. I was consistently impressed by the level of efficiency and professionalism from the very first interaction to the last when my timeshare problem was resolved. They never missed a beat, answered all of my “what ifs”, questions and concerns in a timely trustworthy manner. I am so thankful I had this company to help me resolve my timeshare contract. Thank you!
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Philip Kuberth
9-17-2018
The process was very easy and I wanted it done sooner, but bottom line you got the Job done and I am Free.
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Darren Gebhart
9-14-2018
After many unsuccessful attempts at Selling my unit , and after my parents got out of theres through this company I decided to do the same. Thank you RTG.
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Sandra & John Thrasher
9-10-2018
Was pleased to finally get our confirmation that all this nightmare was over ! Thank you RTG & Your Team for making this happen. I would not recommend anyone to purchase a timeshare to begin with , but will recommend you in the future for the ones like our selves that fell into this trap.
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Teresa Fargnoli
9-4-2018
Staff always helpful and pleasant. Everything was done in a timely fashion. Thank you for all your help and courtesy.
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Eduardo Ornelas
8-27-2018
We started with this company very hesitant as we had been taken advantage of a few times before, after talking with customer service and being introduced to our caseworker we felt comfort to know that this time around we were actually being helped. Thank you for fulfilling your agreement to get us out , it has restored the faith we once had in knowing that there is good people out there that do what they say.
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Illa Smith
8-25-2018
Got rid of two BlueGreen properties for me. They did a outstanding job with keeping us informed and updated on both properties. Our results were satisfactory and would recommend Resort Termination Group to anyone that had a situation like ours.
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Allen Wisenboeck
8-24-2018
I was very happy to hear the news and felt RTG did a very good job on the case and understand that it’s a lengthy matter , but everyone in the company was very nice and helpful to me and overall it was a good process.
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Willard & Barbara Hess
08-23-2018
Timeshare company was making me broke ! I will never recommend anyone ever buy a timeshare, but I will recommend RTG to others. They have helped us and our family from ever having to deal with this ever again.
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Sharon Thom
8-19-2018
Very efficient company that back their promise with results ! Thank you.
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Karen Helfferich
8-15-2018
Was very pleased with services and Outcome .There team was very informative and available for any questions we had. We had 3 timeshares and lost hope of ever getting rid of them. Then Resort Termination Group had a meeting in our home town. We attended , took a risk and was very pleased we did.
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James & Shirley Wilkes
8-09-2018
Thank you Again , we really appreciate all you did. I am so glad it was not like the last time , the company took the money from the one you got me out of ! I would like to thank your team for being so nice and understanding.
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Karen Treece
8-04-2018
Resort Termination Group was successful in getting us released from our points program. It felt like we were alone in this timeshare mess before this company. Receiving my release from my vacation ownership interest this month was amazing timing could not thank you enough!
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Roger & Ruby Kampsnider
7-30-2018
I am grateful that agreement between our Timeshare and we ( Roger & Ruby) is final and with satisfactory results. I could not fathom having any of my loved ones having to honor these terms of the timeshare, a burden I was not fully aware of when we bought it. Grave oversight on our part and your firm did what was necessary to rid of the on going fees, etc. Thank you RTG.
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Elizabeth Kopping & Kaspar Rottinger
7-26-2018
Thank you for the help with our sisters timeshare. The process was long , but worth it in the end. Post office also destroyed the document first time I sent, happy with service.
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Robert & Wynette Leake
7-14-2018
We felt trapped and had no way out until we found Resort Termination Group. They were very friendly and got the job done relatively fast. My mother-in-law was the original owner of the timeshare ,and our family had many vacations using the vacation property. We found better locations / pricing online and just did not find the timeshare economically friendly any longer to keep it.
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Margie & Jerry Troutman
7-08-2018
Getting in contact with this company was a very great help to us. They helped us to get free from a contract that had been grossly misrepresented to us and in circumstances where we were pressured to make the commitment. The caseworker and Attorney who worked with us from Resort Termination Group were very professional and knowledgable. They addressed our situation in a positive, caring and honest way. We are very thankful that there are businesses who have these standards and are available to the public.
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Peter & Roberta Tavolacci
7-02-2018
When we began this journey we were unsure of the outcome. We had never before attempted to sale or get rid of our timeshare and lets say we were apprehensive to say the least. But Lori assured us it was possible, and they worked tirelessly to make it happen. It did take time and some effort on our part, but the outcome was amazing.
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Merlin Nielsen
6-27-2018
I purchased a number of timeshares, and had a great experience. It’s really hard to know who to trust when getting out of a timeshare and I have found RTG LLC great to work with. They had great communication and walked me through every step of the process. I fully support and recommend them for getting out of timeshare.
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James & Wanda Isler
6-22-2018
We are happy with the resolutions of our Timeshare. There seemed like there was no hope and we were stuck in this forever. Took 14+ months , we had one extra payment of $1,200.00 , but very glad to be done with all of it. Do not buy Timeshare.
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Joan Barelka
6-16-2018
The initial meeting was very welcoming , the presentation was clear and very well put together. Thank you RTG for helping us out of this mess, we will recommend anyone wanting out of Timeshare to you.
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Rose Fiore
6-7-2018
I just wanted to say ” THANK YOU ! ” for helping us out of our Timeshares. We will be telling our friends about your amazing Company.
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Allen & Tina P.
6-3-2018
I gave my money to two other companies , and they just took it, Thank God for Resort Termination Group. They are a real company, fast results at a reasonable price. I was glad to find a true company to get rid of my Timeshare.
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Billy & Melody Blakemoire
6-3-2018
Very pleased with the service. It took 7 months for me to get of my timeshare. Great relief.
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Chezia Calloway
6-1-2018
Would definitely recommend them. I thought what they were saying in the beginning was too good to be true but went forward with them anyways and I am so glad I did. They worked quickly and have very friendly people which makes it that much better.
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Terrie Punches
5-29-2018
Not very timely; too many different case workers who didn’t communicate well. In the end we are out, but needed more communication.
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Ivan & Mary Groothius
5-24-2018
RTG Contacted us in Feb 2017, we had our reservations. But we just ended our contract in May 2018 with our timeshare. RTG was fast and through We are free of this financial burden and are very happy with their service. We had to pay an additional $1000.00 to the timeshare on top of the fee we paid, that was unexpected but, to get out of our time share it was worth it. Timeshares are a huge waste of money and we use Airbnb now for a lot less money. Thank you RTG for getting us out!
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Spraine
5-22-2018
Resort Termination Group was very nice to work with. We thought we were stuck with our time share for life. The time share did not work out for our schedules and we were not able to make use of it. RTG Case Workers were all very pleasant and explained things in terms we could understand.
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Donald & Jacqueline Cook
5-17-2018
We were told when we signed up that it could take up to 12 -18 months to settle. In our case it took 20 months. There were a couple of times that we had questions about what was going on, but through e-mail and phone calls we were able to get our questions answered. The thing I appreciated the most was talking with a real human. It didn’t make any difference who I talked to they were all professional and caring. Even though it did take longer than expected we are glad to be done, now maybe we will stop receiving phone calls too.
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Mark & Karen D.
5-15-2018
We recently were completed from two timeshare after almost 2 ½ years in a process we were told should take 9-18 months. We didn’t have regular updates , but when we contacted RTG they generally replied within a day or two. Be patient, Apparently the rules are constantly changing so RTG will have to adapt.
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Robert Keys
5-12-2018
Did a great job. Could not ask for a better results Very thorough and up-front about what to expect, charges, and timeframe.
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Max & Allean Gibbs
5-6-2018
The entire Gibbs Family would like to say Thank you for all the help , your staff was polite and kept us informed. I have already sent a few referrals,Thanks again.
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Jeffery & Tonya Schultz
5- 5 -2018
Thank you for all your hard work on my account, we are Timeshare Free !
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Diane Beelendorf
5-2 -2018
Thank you RTG , Getting older, nearing retirement, We didn’t want to keep paying the increased cost, find it extremely difficult to exchange for what we want. It wasn’t this way in the beginning. We Now are hoping to travel different ways, like maybe a cruise.
Annie W.
4-25-2018
Resort Termination Group has fulfilled their Contractual Agreement to Release us from our Surrey Grand Crowne Property. We are no longer a Timeshare Owner as RTG promised, and we are satisfied with the services provided.
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John & Carolyn A.
4-24-2018
Very pleased with Service & Outcome. They were Excellent , professional. The Representative at the Seminar was well trained on the services RTG Provided.
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Betty E. Stato
4-20-2018
I am overjoyed with the outcome and the work that RTG and your partners did on my behalf. I am more than Happy to recommend your firm to anyone who could benefit by the outstanding work Resort Termination Group is doing to help beleaguered timeshare owners. Thank you.
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Jennifer T.
4-17-2018
The Staff was always courteous and available to our inquires immediately and we can not believe we are rid of the Timeshare. Thank you so much.
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Brandi and Lenard R.
4-11-2018
The service and communication through-out the whole process was great. I really did not expect all the calls and E-Mails to keep us informed. I was really impressed.
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Amanda & Nelson P.
4-8-2018
I am amazingly impressed although I was NOT at first…ONLY because we had been screwed by those freakin’ Time Share people in Las Vegas!!! I took my time to find someone to assist and read reviews about them and I felt really good about them, PLUS, there was a money back guarantee benefit . They really go into their job and did/do it well. We started our dispute with the Time Share in Aug 2017 and they had it resolved by April 2018, which was our 1yr we would’ve had the Time Share. WE PAID NOTHING TO THE TIME SHARE AT ALL, despite of the threating and scary letters and other tactics. What a relief and how AMAZING, friendly and extremely professional they all are.
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Larry K.
4-8-2018
The company did accomplish what they promised..it took the high end of the time they said it would..but I am pleased with the accomplishment of the liquidation of our timeshare…and they did keep in touch during the duration, which was good…the cost of it was high, and I believe that is pretty normal for this kind of deal…. other than that it was a good experience.
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Mary H.
4-5-2018
Felt a little uneasy initially about your service, you seem to have it altogether and efficient. We thought the price was a little high, but it is only money. We now have a sigh of relief it is all done. Everyone there has there job and knows how to do it well. We never thought we could get out of this. Thank you
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Gerald W.
4-4-2018
Everything that was promised was carried out to the letter. Answered all my questions, treated us with respect and a very professional manner.
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Nancy V.
3-27-2018
I heard about Resort Termination Group through a notification about a seminar on how to get rid of vacation timeshares. I attended their seminar, which was very informative. After my husband passed away, I was unable to continue with their exorbitant yearly fees and the company did not seem to care that I was financially incapable of paying fees for a product that I would no longer use. There was no compassion at all. Resort Termination Group stayed in contact with me about what was going on between them and the “club.” Finally, I was notified that a settlement had been made and I would no longer be financially responsible . I was so very relieved that Resort Termination Group helped me with this as I would not have been able to do it on my own. They are a reliable company and I am thankful for their services.
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Jill G.
3-20-2018
We had a very good experience in getting out of a timeshare with Resort Termination Group. they were always available to answer any questions with a phone call and they explained very clearly what was required of us to complete the release from this timeshare.
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Norman M.
3-19-2018
I answered your hard copy request recently. We appreciated the work that your staff did on our behalf. Every time we called, we were treated courteously by your staff. All questions were answered immediately in good taste. We didn’t believe that you could pull it off but you did.
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David H.
3-19-2018
Simply put, they changed an impossible situation into a huge relief. Thank you RTG !
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John W.
3-19-2018
We were successful at getting out of our Time-Share–but it took an a long time!! We are happy to be out of that obligation.
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Paula L.
3-17-2018
Kept us informed every step of the way with easy understandable language. Very pleased with entire process
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Gene & Mary Jo B.
3-17-2018
We are very pleased with the outcome and to be free of the timeshare. It took months but your company kept us informed. The only complaint we have is the initial meeting where the representative was rude and condescending. If we hadn’t been so anxious to get out of our timeshare we would have left.
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Joan N.
3-17-2018
I was relieved to have this time share paid off. Thank you RTG
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Roger T.
3-17-2018
It took an incredibly long time but RTG finally got it done – as promised.
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Carol and Ralph W.
3-17-2018
After years of trying to deal with a rogue Timeshare outfit, thanks to Resort Termination Group we are happy to say we are free of this burden. Carole Hounslow
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Michael and Stephanie V.
3-17-2018
I want to thank RTG for their help in getting out of my timeshare. I couldn’t have done it without you. Every step of the way was clear and I appreciated being kept informed. Although there was a significant cost upfront feel the peace of and mind and no further financial obligations made it worth the cost.
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Deborah C.
3-17-2018
It took a long time.But got it done. Thank you.
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Kay S.
3-17-2018
They did get me out of my timeshare. It took almost a full year and I thought it was very expensive. I don’t know if any of the other companies that do this would have been less expensive. I am glad to be rid of it.
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Jeff N.
3-10-2018
We were informed of all transactions during the transfer process. A little pricey, but worth the peace of mind in relieving ourselves of this timeshare bill.
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Colin C.
3-10-2018
Very good; as a Canadian lawyer, I was at a loss of how to rid myself of a US obligation which of no continuing use for me. You did it!
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Sylvia B.
3-10-2017
I’m glad to be free on this obligation but it took a long time. And I not sure how it affected my credit rating. I was current when I signed up with RTG but was billed repeatedly for the next year before it was complete
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Charles N.
3-06-2018
Great job thanks.
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Dowry L.
3-06-2018
It took a long time before everything was completed. (We were informed of this when we started) There was lots if paper work. Now that it is “done”, it was worth all the effort. What a RELIEF to be out from under the choke hold the time share had on us.
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Mathew G.
3-03-2018
Although it was a lengthy process, I am very satisfied that I am no longer saddled with a lifetime liability associated with owning a timeshare. The cost was very reasonable and equated to no more than two years in annual fees charged by the resort, and now I am relieved of the fees forever. Thank you!
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Dan P.
2-23-2018
Thank you! It has been a pleasure to work with you. You kept us updated every step of the way which was very important to us. The initial interview and explanation meeting were very easy to follow and very thorough. You did everything you said you would and couldn’t be happier. While I do wish it didn’t cost us as much as it did, we are extremely happy with your company and the outcome.
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Debra H.
2-18-2018
This business was phenomenal in meeting our needs. They responded quickly and explained everything that was going on in our process. We highly recommend them. We really appreciate you professionalism and drive to see that justice be done!!
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Melissa & Tony P.
2-11-2018
RTG worked quickly and effectively to help us cancel our timeshare contract. They reviewed our situation and found that we had a case due to the deception used regarding what our timeshare promised. Very positive experience
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Ernie & Helen M
2-11-2018
Sometimes with reviews you only get those that have received poorer service. We are happy to report on this occasion the the service that we received was second to none. We required advise at very short notice , RTG was able to see us the same day to give us the advise on matters. Since then they have kept in touch by email checking progress on matters. We cannot praise this organization highly enough on matters they have assisted us with so far.
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Kaleah R.
2-8-2018
They have been a great help in solving my problem with a Timeshare Company. Everything was handled in a timely and professional manner. Our success was much better than we expected. I would recommend this Company to anyone dealing with a Timeshare problem.
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Brenda C.
2-2-2018
I want to say that we had a real positive outcome with RTG. We had two timeshares that they help me on getting out of the contracts. We too had to pay money up front which was well worth it. They helped us with every step. As long as you have good communication with the entire process then you will have success. We are very thankful to Resort Termination Group and the team. We would highly recommend this company. Very helpful and professional.
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Melony G.
1-27-2018
You are AMAZING!! RTG put this to rest for me in less than a year! No hidden costs, communication was ever month letting me know the status, and never made me feel like hiring you was a mistake
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Shane & Natalie E.
1-23-2018
I felt they did a great job but the price was a little high
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Marcus W.
1-19-2018
Very pleased with all the contact with you staff. I thought the price was a little steep but glad to be rid of this. You staff was thorough, easy to talk to and communicated every step of the way. Thank you!
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Craig T.
1-18-2018
I was pleased with the courtesy, the step by step information, the whole process was a breeze.
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Ryan B.
1-15-2018
The overall experience with RTG has been great. Fees in my opinion, we a little pricey but we are happy to be relieved of that obligation
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Theila R.
1-14-2018
We purchased a timeshare in January 2017. Having missed the cancellation deadline we turned to RTG LLC . We were fearful and confused about what to do to cancel the contract. The consultation and guidance given gave us hope and a path to follow and has brought the situation to successful resolution. We are very grateful to Resort Termination Group and Team.
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Barry & Precilla J.
1-9-2018
Cancelling our time share was easy. All because of Resort Termination Group, thank you for your great service. We highly recommend this company to family, friends, and all who are tired of wasting money on timeshare.
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Mike & Teressa H.
1-8-2018
Service was great. Always available and helpful. Answered all my questions. Did what they promised to do and did it very quickly. Appreciate the service and will recommend them to others looking to cancel a timeshare. Very pleased.
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Flora & Bill L.
1-5-2018
We are very pleased with your service and we thank you for the wonderful service you have provided. Before your help, it looked like we would never get out of the timeshare. Thanks again. We will share our good experience with others. Your service was very fast and timely
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Sandra S.
1-2-2018
BBB rating for Resort Termination Group was reassuring. I can’t judge their prices, but it was a charge I was willing to pay to get rid of a timeshare whose annual cast had become unreasonable. Their feedback was excellent, will recommend to anyone feeling trapped.
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Janet & Dan C.
12-28-2018
I was kept informed all the way through this process. Customer Service was excellent, communicating both through email and phone contact
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Brett W.
12-28-2018
Resort Termination Group saved me thousands of dollars and they did it in what I thought was a very speedy way. Easy to work with and always happy to answer any questions I had during the process! Many thanks! They did what they said they would in a shorter time than what they initially thought the process would take.
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