Customer Reviews

Charles & Judith Triplett

12-11-2018

Words cannot describe how thankful I am for RTG. Everyone was always nice and the process was smooth. Even after my case was closed and I contacted them about scam calls they were speedy in responding and reassured me not to worry. I’d recommend them to anyone I know interested in exiting a timeshare contract.

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Marlin & Lorena Cole

12-07-2018

Provided the dire exit of our timeshare we were needing. Thank you Resort Termination for doing what you promised.

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Charles & Mary Hennen

12-03-2018

Our Prayers were answered. RTG Delivered. Previously we had wasted money with timeshare selling companies who were smooth talking, took money up front and then nothing happened. We had many doubts and yet, we took a risk and what was our surprise to find honest, humane, patient and competent people. They managed to cancel the contract we had with the timeshare company.

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Lynn Farrell

11-26-2018

Nightmare from the moment we signed. The timeshare staff would not help, said no cancellation was possible and that we’d lose at least our initial deposit. After having been scammed I was skeptical , especially when having to give them any money upfront ! The process was very simple; I provided them with everything they needed and cooperated with them to help them do their job. They were always quick to answer my e-mails and phone calls in a very friendly, professional manner. Sure enough!! They delivered on their promise they did cancel the contract which I was able to confirm.

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Mark & Kerri Painter

11-19-2018

Thank you for making this happen before the Holidays, Looking forward to a wonderful Timeshare FREE year !

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Jennifer Madden

11-14-2018

I have received a letter from Lando Resorts stating that it has cancelled our Contract. I was shocked that someone in the world actually followed through for once , as this Timeshare Industry really made me feel like there was not a good person anywhere to be found. Resort Termination lived up to the promises.

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Kenneth & Sue Davis

11-06-2018

We are delighted to have the Timeshare Termination completed and would unequivocally recommend your services to others who are anxious to get rid of a burdensome timeshare. I promised someone at your company a video to place on the internet if this was completed as promised. We are ready for the big screen.

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William & Linda Bolt

10-30-2018

Felt this was going to go on forever ! I am glad I made the right choice and trusted them with this daunting task. The outcome is that we are free from our timeshare obligations, and I am very happy

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Marvin & Rhonda Lax

10-27-2018

This a fantastic company. We received fast, professional service which had immediate positive results. Anyone trying to end their timeshare property contract should contact them.

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Arlene Rositto

10-23-2018

Resort Termination Group saved me thousands of dollars and they did it in what I thought was a very speedy way. Easy to work with and always happy to answer any questions I had during the process! Many thanks! They did what they said they would in a shorter time than what they initially thought the process would take.

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Jackie Howland

10-22-2018

We’re very pleased that everything has gone so quickly. I felt instantly relieved when I received a copy of the signed and notarized Mutual Release from our Hawaii Vacation Club. Thank you for all your help.

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Robin Collins

10-12-2018

Appreciated the Monthly updates that were provided to me throughout the process. I was so impressed with this company and how they handled everything for me. I felt like they were right there holding my hand the entire time. I will be recommending them to anyone needing their help with a timeshare.

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Vernon & Pam Scheboygen

10-05-2018

I was skeptical about this at first. It seemed like we were going to be stuck with this unwanted, useless burden forever but I was gladly wrong. It was a joy to work with this company. They delivered on what was promised and assured us that all the pushback from the timeshare company was just part of the process. I highly recommend this company for anyone tired of wasting money on a timeshare. Don’t be afraid to take the first step to getting some peace of mind.

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Rita Peteet

9-26-2018

RTG was outstanding! Very helpful and I felt was truly committed to helping me, in a particularly difficult timeshare problem. They answered all my questions, was willing to talk anytime day or night, e-mailed back very quickly. They will do a great job for you.

William & Betty Majors

9-21-2018

I was unsure where to turn for help to get rid of a timeshare that wasn’t all it was sold to be. I came across this company online and gave a call to see what it was all about. I was consistently impressed by the level of efficiency and professionalism from the very first interaction to the last when my timeshare problem was resolved. They never missed a beat, answered all of my “what ifs”, questions and concerns in a timely trustworthy manner. I am so thankful I had this company to help me resolve my timeshare contract. Thank you!

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Philip Kuberth

9-17-2018

The process was very easy and I wanted it done sooner, but bottom line you got the Job done and I am Free.

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Darren Gebhart

9-14-2018

After many unsuccessful attempts at Selling my unit , and after my parents got out of theres through this company I decided to do the same. Thank you RTG.

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Sandra & John Thrasher

9-10-2018

Was pleased to finally get our confirmation that all this nightmare was over ! Thank you RTG & Your Team for making this happen. I would not recommend anyone to purchase a timeshare to begin with , but will recommend you in the future for the ones like our selves that fell into this trap.

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Teresa Fargnoli

9-4-2018

Staff always helpful and pleasant. Everything was done in a timely fashion. Thank you for all your help and courtesy.

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Eduardo Ornelas

8-27-2018

We started with this company very hesitant as we had been taken advantage of a few times before, after talking with customer service and being introduced to our caseworker we felt comfort to know that this time around we were actually being helped. Thank you for fulfilling your agreement to get us out , it has restored the faith we once had in knowing that there is good people out there that do what they say.

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Illa Smith

8-25-2018

Got rid of two BlueGreen properties for me. They did a outstanding job with keeping us informed and updated on both properties. Our results were satisfactory and would recommend Resort Termination Group to anyone that had a situation like ours.

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Allen Wisenboeck

8-24-2018

I was very happy to hear the news and felt RTG did a very good job on the case and understand that it’s a lengthy matter , but everyone in the company was very nice and helpful to me and overall it was a good process.

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Willard & Barbara Hess

08-23-2018

Timeshare company was making me broke ! I will never recommend anyone ever buy a timeshare, but I will recommend RTG to others. They have helped us and our family from ever having to deal with this ever again.

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Sharon Thom

8-19-2018

Very efficient company that back their promise with results ! Thank you.

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Karen Helfferich

8-15-2018

Was very pleased with services and Outcome .There team was very informative and available for any questions we had. We had 3 timeshares and lost hope of ever getting rid of them. Then Resort Termination Group had a meeting in our home town. We attended , took a risk and was very pleased we did.

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James & Shirley Wilkes

8-09-2018

Thank you Again , we really appreciate all you did. I am so glad it was not like the last time , the company took the money from the one you got me out of ! I would like to thank your team for being so nice and understanding.

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Karen Treece

8-04-2018

Resort Termination Group was successful in getting us released from our points program. It felt like we were alone in this timeshare mess before this company. Receiving my release from my vacation ownership interest this month was amazing timing could not thank you enough!

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Roger & Ruby Kampsnider

7-30-2018

I am grateful that agreement between our Timeshare and we ( Roger & Ruby) is final and with satisfactory results. I could not fathom having any of my loved ones having to honor these terms of the timeshare, a burden I was not fully aware of when we bought it. Grave oversight on our part and your firm did what was necessary to rid of the on going fees, etc. Thank you RTG.

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Elizabeth Kopping & Kaspar Rottinger

7-26-2018

Thank you for the help with our sisters timeshare. The process was long , but worth it in the end. Post office also destroyed the document first time I sent, happy with service.

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Robert & Wynette Leake

7-14-2018

We felt trapped and had no way out until we found Resort Termination Group. They were very friendly and got the job done relatively fast. My mother-in-law was the original owner of the timeshare ,and our family had many vacations using the vacation property. We found better locations / pricing online and just did not find the timeshare economically friendly any longer to keep it.

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Margie & Jerry Troutman

7-08-2018

Getting in contact with this company was a very great help to us. They helped us to get free from a contract that had been grossly misrepresented to us and in circumstances where we were pressured to make the commitment. The caseworker and Attorney who worked with us from Resort Termination Group were very professional and knowledgable. They addressed our situation in a positive, caring and honest way. We are very thankful that there are businesses who have these standards and are available to the public.

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Peter & Roberta Tavolacci

7-02-2018

When we began this journey we were unsure of the outcome. We had never before attempted to sale or get rid of our timeshare and lets say we were apprehensive to say the least. But Lori assured us it was possible, and they worked tirelessly to make it happen. It did take time and some effort on our part, but the outcome was amazing.

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Merlin Nielsen

6-27-2018

I purchased a number of timeshares, and had a great experience. It’s really hard to know who to trust when getting out of a timeshare and I have found RTG LLC great to work with. They had great communication and walked me through every step of the process. I fully support and recommend them for getting out of timeshare.

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James & Wanda Isler

6-22-2018

We are happy with the resolutions of our Timeshare. There seemed like there was no hope and we were stuck in this forever. Took 14+ months , we had one extra payment of $1,200.00 , but very glad to be done with all of it. Do not buy Timeshare.

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Joan Barelka

6-16-2018

The initial meeting was very welcoming , the presentation was clear and very well put together. Thank you RTG for helping us out of this mess, we will recommend anyone wanting out of Timeshare to you.

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Rose Fiore

6-7-2018

I just wanted to say ” THANK YOU ! ” for helping us out of our Timeshares. We will be telling our friends about your amazing Company.

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Allen & Tina P.

6-3-2018

I gave my money to two other companies , and they just took it, Thank God for Resort Termination Group. They are a real company, fast results at a reasonable price. I was glad to find a true company to get rid of my Timeshare.

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Billy & Melody Blakemoire

6-3-2018

Very pleased with the service. It took 7 months for me to get of my timeshare. Great relief.

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Chezia Calloway

6-1-2018

Would definitely recommend them. I thought what they were saying in the beginning was too good to be true but went forward with them anyways and I am so glad I did. They worked quickly and have very friendly people which makes it that much better.

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Terrie Punches

5-29-2018

Not very timely; too many different case workers who didn’t communicate well. In the end we are out, but needed more communication.

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Ivan & Mary Groothius

5-24-2018

RTG Contacted us in Feb 2017, we had our reservations. But we just ended our contract in May 2018 with our timeshare. RTG was fast and through We are free of this financial burden and are very happy with their service. We had to pay an additional $1000.00 to the timeshare on top of the fee we paid, that was unexpected but, to get out of our time share it was worth it. Timeshares are a huge waste of money and we use Airbnb now for a lot less money. Thank you RTG for getting us out!

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Spraine

5-22-2018

Resort Termination Group was very nice to work with. We thought we were stuck with our time share for life. The time share did not work out for our schedules and we were not able to make use of it. RTG Case Workers were all very pleasant and explained things in terms we could understand.

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Donald & Jacqueline Cook

5-17-2018

We were told when we signed up that it could take up to 12 -18 months to settle. In our case it took 20 months. There were a couple of times that we had questions about what was going on, but through e-mail and phone calls we were able to get our questions answered. The thing I appreciated the most was talking with a real human. It didn’t make any difference who I talked to they were all professional and caring. Even though it did take longer than expected we are glad to be done, now maybe we will stop receiving phone calls too.

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Mark & Karen D.

5-15-2018

We recently were completed from two timeshare after almost 2 ½ years in a process we were told should take 9-18 months. We didn’t have regular updates , but when we contacted RTG they generally replied within a day or two. Be patient, Apparently the rules are constantly changing so RTG will have to adapt.

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Robert Keys

5-12-2018

Did a great job. Could not ask for a better results Very thorough and up-front about what to expect, charges, and timeframe.

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Max & Allean Gibbs
5-6-2018

The entire Gibbs Family would like to say Thank you for all the help , your staff was polite and kept us informed. I have already sent a few referrals,Thanks again.

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Jeffery & Tonya Schultz
5- 5 -2018

Thank you for all your hard work on my account, we are Timeshare Free !

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Diane Beelendorf
5-2 -2018

Thank you RTG , Getting older, nearing retirement, We didn’t want to keep paying the increased cost, find it extremely difficult to exchange for what we want. It wasn’t this way in the beginning. We Now are hoping to travel different ways, like maybe a cruise.

Annie W.
4-25-2018

Resort Termination Group has fulfilled their Contractual Agreement to Release us from our Surrey Grand Crowne Property. We are no longer a Timeshare Owner as RTG promised, and we are satisfied with the services provided.

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John & Carolyn A.
4-24-2018

Very pleased with Service & Outcome. They were Excellent , professional. The Representative at the Seminar was well trained on the services RTG Provided.

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Betty E. Stato
4-20-2018

I am overjoyed with the outcome and the work that RTG and your partners did on my behalf. I am more than Happy to recommend your firm to anyone who could benefit by the outstanding work Resort Termination Group is doing to help beleaguered timeshare owners. Thank you.

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Jennifer T.
4-17-2018

The Staff was always courteous and available to our inquires immediately and we can not believe we are rid of the Timeshare. Thank you so much.

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Brandi and Lenard R.
4-11-2018

The service and communication through-out the whole process was great. I really did not expect all the calls and E-Mails to keep us informed. I was really impressed.

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Amanda & Nelson P.
4-8-2018

I am amazingly impressed although I was NOT at first…ONLY because we had been screwed by those freakin’ Time Share people in Las Vegas!!! I took my time to find someone to assist and read reviews about them and I felt really good about them, PLUS, there was a money back guarantee benefit . They really go into their job and did/do it well. We started our dispute with the Time Share in Aug 2017 and they had it resolved by April 2018, which was our 1yr we would’ve had the Time Share. WE PAID NOTHING TO THE TIME SHARE AT ALL, despite of the threating and scary letters and other tactics. What a relief and how AMAZING, friendly and extremely professional they all are.

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Larry K.
4-8-2018

The company did accomplish what they promised..it took the high end of the time they said it would..but I am pleased with the accomplishment of the liquidation of our timeshare…and they did keep in touch during the duration, which was good…the cost of it was high, and I believe that is pretty normal for this kind of deal…. other than that it was a good experience.

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Mary H.
4-5-2018

Felt a little uneasy initially about your service, you seem to have it altogether and efficient. We thought the price was a little high, but it is only money. We now have a sigh of relief it is all done. Everyone there has there job and knows how to do it well. We never thought we could get out of this. Thank you

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Gerald W.
4-4-2018

Everything that was promised was carried out to the letter. Answered all my questions, treated us with respect and a very professional manner.

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Nancy V.
3-27-2018

I heard about Resort Termination Group through a notification about a seminar on how to get rid of vacation timeshares. I attended their seminar, which was very informative. After my husband passed away, I was unable to continue with their exorbitant yearly fees and the company did not seem to care that I was financially incapable of paying fees for a product that I would no longer use. There was no compassion at all. Resort Termination Group stayed in contact with me about what was going on between them and the “club.” Finally, I was notified that a settlement had been made and I would no longer be financially responsible . I was so very relieved that Resort Termination Group helped me with this as I would not have been able to do it on my own. They are a reliable company and I am thankful for their services.

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Jill G.
3-20-2018

We had a very good experience in getting out of a timeshare with Resort Termination Group. they were always available to answer any questions with a phone call and they explained very clearly what was required of us to complete the release from this timeshare.

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Norman M.
3-19-2018

I answered your hard copy request recently. We appreciated the work that your staff did on our behalf. Every time we called, we were treated courteously by your staff. All questions were answered immediately in good taste. We didn’t believe that you could pull it off but you did.

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David H.
3-19-2018

Simply put, they changed an impossible situation into a huge relief. Thank you RTG !

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John W.
3-19-2018

We were successful at getting out of our Time-Share–but it took an a long time!! We are happy to be out of that obligation.

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Paula L.
3-17-2018

Kept us informed every step of the way with easy understandable language. Very pleased with entire process

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Gene & Mary Jo B.
3-17-2018

We are very pleased with the outcome and to be free of the timeshare. It took months but your company kept us informed. The only complaint we have is the initial meeting where the representative was rude and condescending. If we hadn’t been so anxious to get out of our timeshare we would have left.

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Joan N.
3-17-2018

I was relieved to have this time share paid off. Thank you RTG

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Roger T.
3-17-2018

It took an incredibly long time but RTG finally got it done – as promised.

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Carol and Ralph W.
3-17-2018

After years of trying to deal with a rogue Timeshare outfit, thanks to Resort Termination Group we are happy to say we are free of this burden. Carole Hounslow

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Michael and Stephanie V.
3-17-2018

I want to thank RTG for their help in getting out of my timeshare. I couldn’t have done it without you. Every step of the way was clear and I appreciated being kept informed. Although there was a significant cost upfront feel the peace of and mind and no further financial obligations made it worth the cost.

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Deborah C.
3-17-2018

It took a long time.But got it done. Thank you.

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Kay S.
3-17-2018

They did get me out of my timeshare. It took almost a full year and I thought it was very expensive. I don’t know if any of the other companies that do this would have been less expensive. I am glad to be rid of it.

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Jeff N.
3-10-2018

We were informed of all transactions during the transfer process. A little pricey, but worth the peace of mind in relieving ourselves of this timeshare bill.

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Colin C.
3-10-2018

Very good; as a Canadian lawyer, I was at a loss of how to rid myself of a US obligation which of no continuing use for me. You did it!

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Sylvia B.
3-10-2017

I’m glad to be free on this obligation but it took a long time. And I not sure how it affected my credit rating. I was current when I signed up with RTG but was billed repeatedly for the next year before it was complete

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Charles N.
3-06-2018

Great job thanks.

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Dowry L.
3-06-2018

It took a long time before everything was completed. (We were informed of this when we started) There was lots if paper work. Now that it is “done”, it was worth all the effort. What a RELIEF to be out from under the choke hold the time share had on us.

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Mathew G.
3-03-2018

Although it was a lengthy process, I am very satisfied that I am no longer saddled with a lifetime liability associated with owning a timeshare. The cost was very reasonable and equated to no more than two years in annual fees charged by the resort, and now I am relieved of the fees forever. Thank you!

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Dan P.
2-23-2018

Thank you! It has been a pleasure to work with you. You kept us updated every step of the way which was very important to us. The initial interview and explanation meeting were very easy to follow and very thorough. You did everything you said you would and couldn’t be happier. While I do wish it didn’t cost us as much as it did, we are extremely happy with your company and the outcome.

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Debra H.
2-18-2018

This business was phenomenal in meeting our needs. They responded quickly and explained everything that was going on in our process. We highly recommend them. We really appreciate you professionalism and drive to see that justice be done!!

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Melissa & Tony P.
2-11-2018

RTG worked quickly and effectively to help us cancel our timeshare contract. They reviewed our situation and found that we had a case due to the deception used regarding what our timeshare promised. Very positive experience

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Ernie & Helen M
2-11-2018

Sometimes with reviews you only get those that have received poorer service. We are happy to report on this occasion the the service that we received was second to none. We required advise at very short notice , RTG was able to see us the same day to give us the advise on matters. Since then they have kept in touch by email checking progress on matters. We cannot praise this organization highly enough on matters they have assisted us with so far.

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Kaleah R.
2-8-2018

They have been a great help in solving my problem with a Timeshare Company. Everything was handled in a timely and professional manner. Our success was much better than we expected. I would recommend this Company to anyone dealing with a Timeshare problem.

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Brenda C.
2-2-2018

I want to say that we had a real positive outcome with RTG. We had two timeshares that they help me on getting out of the contracts. We too had to pay money up front which was well worth it. They helped us with every step. As long as you have good communication with the entire process then you will have success. We are very thankful to Resort Termination Group and the team. We would highly recommend this company. Very helpful and professional.

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Melony G.
1-27-2018

You are AMAZING!! RTG put this to rest for me in less than a year! No hidden costs, communication was ever month letting me know the status, and never made me feel like hiring you was a mistake

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Shane & Natalie E.
1-23-2018

I felt they did a great job but the price was a little high

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Marcus W.
1-19-2018

Very pleased with all the contact with you staff. I thought the price was a little steep but glad to be rid of this. You staff was thorough, easy to talk to and communicated every step of the way. Thank you!

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Craig T.
1-18-2018

I was pleased with the courtesy, the step by step information, the whole process was a breeze.

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Ryan B.
1-15-2018

The overall experience with RTG has been great. Fees in my opinion, we a little pricey but we are happy to be relieved of that obligation

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Theila R.
1-14-2018

We purchased a timeshare in January 2017. Having missed the cancellation deadline we turned to RTG LLC . We were fearful and confused about what to do to cancel the contract. The consultation and guidance given gave us hope and a path to follow and has brought the situation to successful resolution. We are very grateful to Resort Termination Group and Team.

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Barry & Precilla J.
1-9-2018

Cancelling our time share was easy. All because of Resort Termination Group, thank you for your great service. We highly recommend this company to family, friends, and all who are tired of wasting money on timeshare.

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Mike & Teressa H.
1-8-2018

Service was great. Always available and helpful. Answered all my questions. Did what they promised to do and did it very quickly. Appreciate the service and will recommend them to others looking to cancel a timeshare. Very pleased.

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Flora & Bill L.
1-5-2018

We are very pleased with your service and we thank you for the wonderful service you have provided. Before your help, it looked like we would never get out of the timeshare. Thanks again. We will share our good experience with others. Your service was very fast and timely

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Sandra S.
1-2-2018

BBB rating for Resort Termination Group was reassuring. I can’t judge their prices, but it was a charge I was willing to pay to get rid of a timeshare whose annual cast had become unreasonable. Their feedback was excellent, will recommend to anyone feeling trapped.

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Janet & Dan C.
12-28-2018

I was kept informed all the way through this process. Customer Service was excellent, communicating both through email and phone contact

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Brett W.
12-28-2018

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